{"id":6107,"date":"2026-07-12T12:00:00","date_gmt":"2026-07-12T10:00:00","guid":{"rendered":"https:\/\/branike.com\/prirucka\/woo-dopravcovia-a-dobierka\/"},"modified":"2026-07-31T21:02:08","modified_gmt":"2026-07-31T19:02:08","slug":"woo-dopravcovia-a-dobierka","status":"publish","type":"kb_article","link":"https:\/\/branike.com\/prirucka\/woo-dopravcovia-a-dobierka\/","title":{"rendered":"Ako na to: Dopravcovia a dobierka (WooKit)"},"content":{"rendered":"\n<p class=\"wp-block-branike-text\">Doprava a dobierka s\u00fa v slovenskom e-shope dve naj\u010dastej\u0161ie ot\u00e1zky z\u00e1kazn\u00edka a z\u00e1rove\u0148 dve naj\u010dastej\u0161ie miesta, kde sa objedn\u00e1vka zasekne. Tento n\u00e1vod prech\u00e1dza nastavenie od za\u010diatku a pomen\u00fava rozhodnutia, ktor\u00e9 treba urobi\u0165 sk\u00f4r, ne\u017e nie\u010do naklik\u00e1te.<\/p>\n\n\n<h2 class=\"wp-block-branike-heading\">Krok 1 \u2014 rozhodnite sa, \u010do pon\u00faknete<\/h2>\n\n\n<p class=\"wp-block-branike-text\">Sk\u00f4r ne\u017e za\u010dnete nastavova\u0165, majte jasno v troch veciach:<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Ktor\u00fdch prepravcov re\u00e1lne pou\u017e\u00edvate.<\/strong> Tri mo\u017enosti s\u00fa maximum. \u0160es\u0165 mo\u017enost\u00ed v pokladni z\u00e1kazn\u00edka zdr\u017eia a niektor\u00ed od\u00eddu.<\/li>\n\n\n<li><strong>Pon\u00fakate dobierku?<\/strong> Zvy\u0161uje po\u010det objedn\u00e1vok a z\u00e1rove\u0148 po\u010det neprevzat\u00fdch z\u00e1sielok. Odpove\u010f \u201e\u00e1no, ale s pr\u00edplatkom&#8220; b\u00fdva najlep\u0161\u00ed kompromis.<\/li>\n\n\n<li><strong>Od akej sumy je doprava zdarma?<\/strong> Toto je naj\u00fa\u010dinnej\u0161\u00ed n\u00e1stroj na zv\u00fd\u0161enie priemernej objedn\u00e1vky, ak\u00fd m\u00e1te.<\/li>\n\n<\/ul>\n\n\n<h2 class=\"wp-block-branike-heading\">Krok 2 \u2014 pridajte dopravcov<\/h2>\n\n\n<p class=\"wp-block-branike-text\">Ka\u017ed\u00fd dopravca sa zaklad\u00e1 s tromi \u00fadajmi:<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>N\u00e1zov<\/strong>, ktor\u00fd z\u00e1kazn\u00edk uvid\u00ed v pokladni. P\u00ed\u0161te ho zrozumite\u013ene \u2014 \u201eDoru\u010denie na adresu&#8220; povie viac ne\u017e intern\u00e1 skratka.<\/li>\n\n\n<li><strong>Cena<\/strong> \u2014 zad\u00e1va sa bez DPH a da\u0148 sa dopo\u010d\u00edta pod\u013ea sadzby.<\/li>\n\n\n<li><strong>Hranica pre dopravu zdarma<\/strong> \u2014 od akej sumy objedn\u00e1vky je bezplatn\u00e1.<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-branike-text\">Dopravcovia sa pridaj\u00fa medzi sp\u00f4soby dopravy v pokladni a z\u00e1rove\u0148 sa <strong>spr\u00edstupnia faktura\u010dn\u00e9mu syst\u00e9mu<\/strong>, tak\u017ee sa doprava dostane na fakt\u00faru ako samostatn\u00e1 polo\u017eka so spr\u00e1vnou DPH. Nemus\u00edte ju nikam dopisova\u0165 ru\u010dne.<\/p>\n\n\n<h2 class=\"wp-block-branike-heading\">Krok 3 \u2014 pr\u00edplatok za dobierku<\/h2>\n\n\n<p class=\"wp-block-branike-text\">Pr\u00edplatok sa nastavuje jednou sumou a pripo\u010d\u00edta sa <strong>a\u017e vtedy, ke\u010f si z\u00e1kazn\u00edk v pokladni zvol\u00ed platbu na dobierku<\/strong>. Do ko\u0161\u00edka teda nevstupuje pred\u010dasne a z\u00e1kazn\u00edka nem\u00e4tie.<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Pripo\u010d\u00edta sa ako samostatn\u00e1 polo\u017eka<\/strong>, nie skryto do ceny dopravy. Z\u00e1kazn\u00edk vid\u00ed, za \u010do plat\u00ed.<\/li>\n\n\n<li><strong>Je zdanite\u013en\u00fd<\/strong> \u2014 da\u0148 sa uplatn\u00ed \u0161tandardnou sadzbou a polo\u017eka sa prenesie na fakt\u00faru.<\/li>\n\n\n<li><strong>Ak si dopravca dobierku \u00fa\u010dtuje s\u00e1m<\/strong>, pr\u00edplatok sa neprid\u00e1. Zabr\u00e1ni to dvojit\u00e9mu \u00fa\u010dtovaniu, ktor\u00e9 by inak vzniklo.<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-branike-text\">\ud83d\udd34 Pr\u00edplatok za dobierku nap\u00ed\u0161te aj do popisu pri sp\u00f4sobe platby. Suma, ktor\u00e1 sa objav\u00ed a\u017e v poslednom kroku, je jedna z naj\u010dastej\u0161\u00edch pr\u00ed\u010din opustenia pokladne.<\/p>\n\n\n<h2 class=\"wp-block-branike-heading\">Krok 4 \u2014 doprava zdarma ako n\u00e1stroj<\/h2>\n\n\n<p class=\"wp-block-branike-text\">Hranicu pre dopravu zdarma nestanovujte od oka. Pozrite sa na priemern\u00fa hodnotu objedn\u00e1vky a nastavte ju <strong>zhruba o tretinu vy\u0161\u0161ie<\/strong>. Z\u00e1kazn\u00edk, ktor\u00fd m\u00e1 v ko\u0161\u00edku za 38 \u20ac, dolo\u017e\u00ed e\u0161te jednu vec, aby prekro\u010dil 50 \u20ac.<\/p>\n\n\n<p class=\"wp-block-branike-text\">Nezabudnite to <strong>poveda\u0165<\/strong>: na str\u00e1nke produktu, v ko\u0161\u00edku aj v pruhu na webe. Doprava zdarma, o ktorej sa z\u00e1kazn\u00edk dozvie a\u017e v pokladni, nespln\u00ed svoj \u00fa\u010del.<\/p>\n\n\n<h2 class=\"wp-block-branike-heading\">Krok 5 \u2014 term\u00edn doru\u010denia<\/h2>\n\n\n<p class=\"wp-block-branike-text\">Ot\u00e1zka \u201ekedy to pr\u00edde&#8220; je pri ka\u017edej objedn\u00e1vke. Uve\u010fte <strong>orienta\u010dn\u00fd term\u00edn doru\u010denia<\/strong> priamo pri sp\u00f4sobe dopravy \u2014 a rad\u0161ej opatrnej\u0161ie. Z\u00e1sielka, ktor\u00e1 pr\u00edde sk\u00f4r, pote\u0161\u00ed; z\u00e1sielka, ktor\u00e1 me\u0161k\u00e1 oproti s\u013eubu, vyrob\u00ed e-mail.<\/p>\n\n\n<h2 class=\"wp-block-branike-heading\">Krok 6 \u2014 sk\u00fa\u0161obn\u00e1 objedn\u00e1vka<\/h2>\n\n\n<p class=\"wp-block-branike-text\">Prejdite cel\u00fa cestu ako z\u00e1kazn\u00edk:<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Zobrazuj\u00fa sa v\u0161etci dopravcovia<\/strong>, ktor\u00fdch ste nastavili?<\/li>\n\n\n<li><strong>Prepo\u010d\u00edtava sa doprava zdarma<\/strong> po prekro\u010den\u00ed hranice?<\/li>\n\n\n<li><strong>Objav\u00ed sa pr\u00edplatok za dobierku<\/strong> po zvolen\u00ed tejto platby \u2014 a zmizne po zmene na kartu?<\/li>\n\n\n<li><strong>Sed\u00ed s\u00fa\u010det<\/strong> vr\u00e1tane DPH?<\/li>\n\n\n<li><strong>Je doprava aj dobierka na fakt\u00fare<\/strong> ako samostatn\u00e1 polo\u017eka?<\/li>\n\n\n<li><strong>Ako to vyzer\u00e1 na mobile?<\/strong><\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-branike-text\">Nakoniec objedn\u00e1vku stornujte, aby v\u00e1m nevisela v tr\u017eb\u00e1ch ani vo v\u00fdkaze DPH.<\/p>\n\n\n<h2 class=\"wp-block-branike-heading\">Pr\u00e1vne minimum<\/h2>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Ceny dopravy musia by\u0165 uveden\u00e9 vopred<\/strong>, nie a\u017e v poslednom kroku pokladne.<\/li>\n\n\n<li><strong>Inform\u00e1cia o term\u00edne dodania<\/strong> patr\u00ed medzi povinn\u00e9 inform\u00e1cie pred objedn\u00e1vkou.<\/li>\n\n\n<li><strong>Pri odst\u00fapen\u00ed od zmluvy<\/strong> vraciate aj cenu dopravy \u2014 ale len vo v\u00fd\u0161ke najlacnej\u0161ieho sp\u00f4sobu, ktor\u00fd ste pon\u00fakali. Ak si z\u00e1kazn\u00edk priplatil za expres, rozdiel vraca\u0165 nemus\u00edte.<\/li>\n\n\n<li><strong>N\u00e1klady na vr\u00e1tenie tovaru<\/strong> zn\u00e1\u0161a z\u00e1kazn\u00edk, ak ste ho o tom vopred informovali. Ak nie, zn\u00e1\u0161ate ich vy.<\/li>\n\n<\/ul>\n\n\n<h2 class=\"wp-block-branike-heading\">Neprevzat\u00e9 z\u00e1sielky<\/h2>\n\n\n<p class=\"wp-block-branike-text\">Pri dobierke je to najv\u00e4\u010d\u0161ia skryt\u00e1 strata. Zaplat\u00edte dopravu tam aj sp\u00e4\u0165, tovar sa vr\u00e1ti po dvoch t\u00fd\u017ed\u0148och a nikto ho nezaplatil. \u010co v praxi pom\u00e1ha:<\/p>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Pr\u00edplatok za dobierku.<\/strong> Aj mal\u00e1 suma presunie \u010das\u0165 objedn\u00e1vok na platbu vopred.<\/li>\n\n\n<li><strong>Potvrdenie objedn\u00e1vky s v\u00fdzvou na kontrolu \u00fadajov.<\/strong> Preklep v adrese je \u010dastej\u0161ia pr\u00ed\u010dina ne\u017e zl\u00e1 v\u00f4\u013ea.<\/li>\n\n\n<li><strong>Inform\u00e1cia o odoslan\u00ed<\/strong> so sledovac\u00edm \u010d\u00edslom. Z\u00e1kazn\u00edk, ktor\u00fd vie, \u017ee z\u00e1sielka je na ceste, si ju vyzdvihne.<\/li>\n\n\n<li><strong>Pri opakovan\u00fdch neprevzatiach<\/strong> pon\u00faknite dan\u00e9mu z\u00e1kazn\u00edkovi len platbu vopred. Nie je to trest, je to obchodn\u00e9 rozhodnutie.<\/li>\n\n<\/ul>\n\n\n<p class=\"wp-block-branike-text\">Ak dobierku pred\u00e1vate v\u00fdrazne viac ne\u017e platbu kartou, skontrolujte, \u010di m\u00e1te platobn\u00fa br\u00e1nu naozaj dobre nastaven\u00fa a vidite\u013en\u00fa. \u013dudia si \u010dasto vyber\u00fa dobierku len preto, \u017ee in\u00e1 mo\u017enos\u0165 p\u00f4sob\u00ed komplikovane.<\/p>\n\n\n<h2 class=\"wp-block-branike-heading\">V\u00fddajn\u00e9 miesta a osobn\u00fd odber<\/h2>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Osobn\u00fd odber<\/strong> nastavte ako dopravcu s nulovou cenou. Dopl\u0148te adresu a otv\u00e1racie hodiny \u2014 tie sa daj\u00fa \u0165aha\u0165 z firemn\u00fdch \u00fadajov, aby ste ich nemali na webe dvakr\u00e1t.<\/li>\n\n\n<li><strong>V\u00fddajn\u00e9 miesta<\/strong> s\u00fa pre z\u00e1kazn\u00edka lacnej\u0161ie a pre v\u00e1s jednoduch\u0161ie ne\u017e doru\u010denie na adresu. Ak ich v\u00e1\u0161 prepravca pon\u00faka, oplat\u00ed sa ich ma\u0165.<\/li>\n\n\n<li><strong>Pri osobnom odbere nezabudnite na doklad.<\/strong> Platba na mieste st\u00e1le znamen\u00e1 povinnos\u0165 vyda\u0165 doklad.<\/li>\n\n<\/ul>\n\n\n<h2 class=\"wp-block-branike-heading\">Na \u010do si da\u0165 pozor<\/h2>\n\n\n<ul class=\"wp-block-list\">\n\n<li><strong>Nepon\u00fakajte \u0161es\u0165 dopravcov.<\/strong> Vo\u013eba navy\u0161e nepom\u00e1ha, zdr\u017euje.<\/li>\n\n\n<li><strong>Cenu zad\u00e1vajte bez DPH.<\/strong> Zadan\u00e1 cena s da\u0148ou je naj\u010dastej\u0161ia pr\u00ed\u010dina rozdielu na fakt\u00fare.<\/li>\n\n\n<li><strong>Dobierku nepodce\u0148ujte.<\/strong> Pr\u00edplatok kryje n\u00e1klad a z\u00e1rove\u0148 jemne tla\u010d\u00ed na platbu vopred, \u010do zni\u017euje neprevzat\u00e9 z\u00e1sielky.<\/li>\n\n\n<li><strong>Pri ve\u013ek\u00fdch alebo krehk\u00fdch veciach nastavte cenu pod\u013ea reality.<\/strong> Jednotn\u00e1 cena dopravy pre v\u0161etko je pohodln\u00e1 dovtedy, k\u00fdm nepred\u00e1te nie\u010do \u0165a\u017ek\u00e9.<\/li>\n\n\n<li><strong>Skontrolujte pravidl\u00e1 pri objedn\u00e1vke do zahrani\u010dia<\/strong>, ak ju umo\u017e\u0148ujete.<\/li>\n\n\n<li><strong>Po ka\u017edej zmene urobte sk\u00fa\u0161obn\u00fa objedn\u00e1vku.<\/strong> Doprava je oblas\u0165, kde sa chyba prejav\u00ed a\u017e peniazmi.<\/li>\n\n<\/ul>\n\n\n<h2 class=\"wp-block-branike-heading\">\u010ealej<\/h2>\n\n\n<ul class=\"wp-block-list\">\n\n<li><a href=\"https:\/\/branike.com\/prirucka\/doprava-platby-nastavenie\/\">Doprava, dobierka a platby \u2014 nastavenie<\/a><\/li>\n\n\n<li><a href=\"https:\/\/branike.com\/prirucka\/woo-oss-cezhranicna-dph\/\">Ako na to: OSS \u2014 cezhrani\u010dn\u00e1 DPH v E\u00da (WooKit)<\/a><\/li>\n\n\n<li><a href=\"https:\/\/branike.com\/prirucka\/eshop-legislativa-2026\/\">Legislat\u00edva e-shopu 2026<\/a><\/li>\n\n\n<li><a href=\"https:\/\/branike.com\/prirucka\/sprievodca-woo\/\">Kompletn\u00fd sprievodca: Branike WooKit (e-shop)<\/a><\/li>\n\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Tento n\u00e1vod uk\u00e1\u017ee, ako nastavi\u0165 sp\u00f4soby dopravy a platbu na dobierku vo va\u0161om e-shope.<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_bkb_access":"public","_bkb_min_tier":"basic","_bkb_teaser":"","_bkb_featured":false,"_bt_container":"","_bt_sidebar":"","_bt_show_title":"","footnotes":"","_bseo_title":"","_bseo_description":"Tento n\u00e1vod uk\u00e1\u017ee, ako nastavi\u0165 sp\u00f4soby dopravy a platbu na dobierku vo va\u0161om e-shope. Predpoklad Akt\u00edvne WooCommerce + Branike WooKit (cez HUB) a zapnut\u00fd modul","_bseo_noindex":"","_bseo_nofollow":"","_bseo_canonical":"","_bseo_og_title":"","_bseo_og_description":"","_bseo_og_image_id":0,"_bseo_og_image_url":"","_bseo_focus_keyword":""},"kb_category":[48],"kb_tag":[],"class_list":["post-6107","kb_article","type-kb_article","status-publish","hentry","kb_category-branike-woo"],"_links":{"self":[{"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/kb_article\/6107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/kb_article"}],"about":[{"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/types\/kb_article"}],"author":[{"embeddable":true,"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/kb_article\/6107\/revisions"}],"predecessor-version":[{"id":6719,"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/kb_article\/6107\/revisions\/6719"}],"wp:attachment":[{"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/media?parent=6107"}],"wp:term":[{"taxonomy":"kb_category","embeddable":true,"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/kb_category?post=6107"},{"taxonomy":"kb_tag","embeddable":true,"href":"https:\/\/branike.com\/wp-json\/wp\/v2\/kb_tag?post=6107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}